IT Services – done
right, the first time
Your systems should work as hard as you do. JRC Technologies keeps your business secure, connected, and productive.
Technology that works without interruption
You need IT that stays online and performs every day. JRC Technologies delivers managed services that reduce downtime and simplify operations.
- Microsoft 365 management and migrations
- 24/7 help desk and remote support
- Network and security monitoring
- Backup, compliance, and infrastructure upgrades
Managed Services
Keep your business running without interruptions. JRC Technologies delivers 24/7 managed support that prevents issues before they impact users.
End-User Support
We provide fast, consistent help for desktop, mobile, and remote workers. Tickets are handled by technicians familiar with your environment.
Device Management
We manage laptops, desktops, and mobile devices through Intune. Security settings, updates, and configurations stay consistent across your fleet.
Proactive Monitoring
We track network health, backups, and endpoint alerts. Problems are resolved before users report them.
Onboarding and Offboarding
We streamline employee transitions. New users get the access they need, and former users lose access immediately.
IT Documentation
We document networks, accounts, and assets in ITGlue for clear visibility and control.
Infrastructure
Keep your business running without interruptions. JRC Technologies delivers 24/7 managed support that prevents issues before they impact users.
Network Design and Implementation
Move workloads to Azure or Microsoft 365 with minimal downtime. We plan migrations, secure data, and manage configuration from start to finish.
Cloud Migrations
We manage laptops, desktops, and mobile devices through Intune. Security settings, updates, and configurations stay consistent across your fleet.
Teams Voice
Replace traditional phone systems with Teams Voice. We set up numbers, call flows, and devices for a seamless experience across your organization.
Intune and Azure Services
Manage devices and access from one place. We configure Intune, Azure AD, and conditional access to protect company data and simplify control.
Firewalls
Protect your network at every entry point. We deploy and monitor Fortinet, Cisco, and similar systems to block threats before they spread.
Wi-Fi Surveys
Ensure full coverage and performance. We use professional tools to design wireless networks that deliver consistent signal and speed.
Project & Consulting
Plan IT improvements with confidence. Our consultants guide you through strategy, design, and execution to match your goals.
vCIO Services
We act as your virtual CIO. You get expert planning, budgeting, and vendor alignment without adding internal headcount.
IT Roadmapping
We assess your environment and plan upgrades that improve reliability and security. Each roadmap includes timelines and cost projections.
Compliance and Policy Reviews
We help you meet standards such as FINRA, HIPAA, and NY DFS. Reports identify risks and outline actionable next steps.
System Upgrades
We plan and deliver hardware, server, and software upgrades with minimal downtime.
Technology Assessments
We review your infrastructure, security, and licenses to identify waste and risk. You get clear, data-based recommendations.
Cloud & Productivity
Move your business to Microsoft 365 with clarity and control. We deliver solutions that make collaboration secure and efficient.
Microsoft 365 Licensing
We manage license assignments, renewals, and optimizations to control cost and compliance.
Email and Data Migrations
We migrate Exchange, Google Workspace, and file shares securely with no loss of data.
SharePoint and OneDrive
We organize your content and set permissions that keep data safe and accessible.
Teams Collaboration
We configure channels, meetings, and integrations so your teams communicate effectively.
Backup for Microsoft 365
We protect Exchange, OneDrive, and SharePoint data through automated, offsite backup.
Support
Get responsive help at any hour. Our 24/7 Right-NOW support keeps users productive and systems operational.
Help Desk
We resolve issues quickly with U.S.-based technicians trained in your systems.
Remote Support
We provide real-time remote troubleshooting for Windows, macOS, and mobile users.
Onsite Assistance
When needed, we dispatch technicians for hands-on support and repair.
Ticket Management
We use Synchro PSA to track, prioritize, and document every request for full transparency.
Reporting
Monthly reports summarize ticket volume, trends, and resolution metrics for continuous improvement.
Security
Defend your network, data, and users from modern threats. JRC Technologies delivers layered protection built for compliance and resilience.
Endpoint Protection
We deploy Huntress and Microsoft Defender for Business to stop ransomware and malware early.
Network Monitoring
We monitor performance, uptime, and security logs to identify risks in real time.
Threat Detection and Response
We use SIEM, XDR, and ITDR tools to detect and isolate suspicious activity quickly.
Firewall Management
We configure and maintain Fortinet and Cisco firewalls to protect every entry point.
Compliance Support
We help meet FINRA, HIPAA, and NY DFS standards through documented controls and reporting.
Have a project in mind? Let’s talk.